TA Intel goes behind the services provided to small businesses to explore how successful entrepreneurial-support organizations are led, funded, managed, and improved.
Leadership, Culture and Organizational Excellence
Andy Donahue of the Minnesota SBDC and Tony Schultz from the Nebraska SBDC discuss how they transitioned from leading an individual, regionally-focused entrepreneurial support center to a statewide network of such centers. (35:56)
Bryan Greenwood, the State Director of the Louisiana SBDC and Sonya Smith, New York SBDC State Director, discuss their journey from being a deputy director of a multi-unit entrepreneurial support network to leading a statewide consortium of centers. (54:50)
This conversation with Sonya Smith, the State Director of the New York SBDC network, explores how leaders of entrepreneurial support organizations can build a culture of accountability and results through recognizing and celebrating the accomplishments of team members. (35:24)
This conversation with Scott Rogalski, the Deputy Director of the Northern California SBDC, covers building capital access advising skills and incorporating fintech tools to help advisors navigate the funding ecosystem and support clients in successfully obtaining financing. (42:18)
Funding and Managing the Mission
Shawn Thompson, a federal grants management specialist, joins TA Intel to talk about match – those funds that are required to obtain federal grant awards. In this episode Shawn explains what is match, how to use match to acquire federal grants, and tips on how to manage match. This is the first of three episodes on matching funds for federal grants. (38:21)
Lora Brown, Director, Maryland Small Business Programs and SBDC State Director, joins this episode of TA to discuss how leaders of entrepreneurial support organizations can strategically position their organizations to obtain legislator-directed funding, frequently referred to as earmarks. (23:02)
This conversation with Mike Daniel, Director of the Orange County/Inland Empire SBDC and Kyle Hensel, Director of Continuing Education of the Georgia SBDC, explores how leaders of entrepreneurial support organizations can strategically position their organizations to attract corporate funding, build mutually beneficial partnerships, and manage the practical and political realities that come with non-governmental funding. (45:16)
Accreditation Lessons from the Field
The guests in this podcast talk about how the National Institute of Standards and Technology Baldrige Excellence Program model was used as the basis for the accreditation standards in the SBDC program and how the Baldrige model is one that may help all entrepreneurial support organizations to be more effective. (34:54)
Gina Ferraro, the State Director of the Wisconsin SBDC reflects on the 2025 accreditation review of the Wisconsin SBDC network. (22:28)
Tiffany Ford, the State Director of the North Dakota SBDC reflects on the 2025 accreditation review of the North Dakota SBDC network. (27:59)
Using Data and Technology to Improve Performance
Mike Daniel, the director of the Orange County/Inland Empire SBDC, joins TA Intel to talk about various ways to use benchmarking to strengthen operations and improve performance. (22:31)
In this episode, Aaron Phelps from the NorCal SBDC, discusses how their entrepreneurial support organization has used technology tools to improve the customer experience through streamlining the client intake process and build its credibility with key stakeholders through increased impact data. (36:13)
This conversation with Mike Brooks, the Associate State Director of the Alabama SBDC explores how leaders of entrepreneurial support organizations can use analysis of their program’s past performance to understand strengths and gaps, make smarter management decisions, and identify opportunities for improvement and growth. Past performance data is not just a reporting requirement; it is a management tool. (37:55)
In this episode, Mandula Thrimanne and Patricia Madrzyk of the Georgia SBDC discuss how their organization redesigned performance expectations and its dashboard to ensure they meet their intended outcomes and how they use qualitative client feedback to understand the why behind their numbers. Because, as the saying goes, “What gets measured, gets done.” (55:09)
Managing Financial Uncertainty and Preparing the 2027 SBA Proposal
Going from Advisor to Center Director
201 - More on Managing Match
301 - Strategic Match Issues
How Training Can Generate New Revenues
Managing Contract Advisors
Organizing a Day at the Capitol - Lessons from a First Time Experience
... and many more!
If you have a topic suggestion or know of someone to feature, please contact info@taadvisors.org.